PRIVACY POLICY
Committed to Protecting Your Information.
Learn how we collect, use, and protect the information you provide when interacting with our website, requesting services, or communicating with our team.
OKC Concrete Restoration & Repair (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website (the “Site”).
This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our Site.
By using this Site, you agree to the terms outlined below.
1. Information We Collect
A. Personal Information (Provided Voluntarily)
We may collect personal information when you:
- Submit a contact form
- Request a structural concrete assessment or project estimate
- Contact us regarding commercial concrete restoration services
- Upload project documents, blueprints, engineering reports, or construction drawings
- Call our office
- Communicate with us via email
Personal information may include:
- Name
- Company name
- Phone number
- Email address
- Property or project address
- Details regarding your commercial concrete restoration, waterproofing, structural strengthening, or repair project
- Uploaded files, including PDF documents, engineering reports, and DWG drawings
This information is collected only when voluntarily provided.
B. Non-Personal Information (Collected Automatically)
We may automatically collect limited technical information to improve website performance and user experience, including:
- Browser type and version
- Device type and operating system
- Screen resolution
- Pages visited
- Time spent on the Site
- Referring website
- General geolocation (city/state level only)
- Click interactions and website performance metrics
This information is collected through cookies, analytics services, and secure server logs.
2. How We Use Your Information
We use collected information solely for legitimate business purposes, including to:
- Respond to inquiries and structural assessment requests
- Prepare project estimates and consultations
- Review uploaded project documents and engineering files
- Communicate regarding commercial restoration projects
- Schedule inspections and site visits
- Improve our website, services, and customer experience
- Enhance SEO performance and website usability
- Monitor website performance and marketing effectiveness
We do not sell, rent, or trade your personal information.
3. No Online Payments or Financial Information
OKC Concrete Restoration & Repair does not collect or process payment information through this Site.
We do not request or store:
- Credit card information
- Debit card information
- Bank account details
- Online payment credentials
Project billing and payments are handled separately through invoices and direct communication.
4. Cookies & Analytics
We may use cookies and trusted third-party analytics tools, including Google Analytics, to:
- Measure website traffic
- Improve page speed and mobile performance
- Understand visitor behavior
- Track phone call clicks and contact form submissions
- Improve website functionality and user experience
These tools may collect non-personal information such as:
- Anonymized IP address
- Session duration
- Pages visited
- Browser and device information
- General geographic location
You may disable cookies through your browser settings at any time, although doing so may affect certain website features.
5. Data Protection & Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- SSL (HTTPS) encryption
- Secure hosting infrastructure
- Google reCAPTCHA spam protection
- Firewall and malware monitoring
- Routine website backups
- Access controls for submitted information
While we work to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Third-Party Services
We may utilize trusted third-party providers to operate portions of our website, including:
- Website hosting providers
- Contact form and email processing services
- Google Analytics
- Google Search Console
- Google Maps
- Spam prevention and security services
These providers receive only the information necessary to perform their services and are expected to maintain appropriate security practices.
7. Third-Party Links
Our Site may contain links to third-party websites.
We are not responsible for:
- Their content
- Their privacy policies
- Their security practices
We encourage users to review the privacy policies of any external websites they visit.
8. Children's Privacy
This Site is intended for business professionals, commercial property owners, engineers, contractors, and facility managers.
It is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If you believe a child has submitted personal information, please contact us so we can promptly remove it.
9. Your Privacy Rights
You may request to:
- Access the personal information we maintain about you
- Correct inaccurate information
- Update your contact information
- Request deletion of your personal information, subject to applicable legal requirements
To exercise these rights, please contact us using the information provided below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any revisions will be posted on this page with an updated “Last Updated” date.
Your continued use of the Site after changes become effective constitutes acceptance of the revised Privacy Policy.
11. Contact Information
If you have questions regarding this Privacy Policy or how we handle your information, please contact:
OKC Concrete Restoration & Repair